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EVERYTHING ELSE

CANCELATION POLICY

Our cancellation policy is XXXXX

Please do not come and stay if you are suffering any COVID symptoms or are quarantining.

PAYMENT METHOD

We accept either bank transfer or PayPal

 

Our cancellation policy is XXXXX

Please do not come and stay if you are suffering any COVID symptoms or are quarantining.

PAYMENT METHOD

We accept either bank transfer or PayPal

 

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BOOKING POLICY

2 night minimum stay, 3 nights for bank holiday weekends. 

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We accept bookings for one couple or a family with 2 adults and up to 2 children.

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CHECK IN / OUT

Check in is at 3pm, check out 12 noon.

PAYMENT METHOD

We will arrange payment by BACS at time of booking.

CANCELLATION POLICY

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All cancellations should be sent to us at your earliest convenience via email.

Cancellations up to 12 noon 7 days before check in date 100% refund - £10 admin fee

Cancellations thereafter 50% of total booking value + £25 cleaning fee is refundable 

Cancellations on day of check in 0% of total booking value + £25 cleaning fee is refundable 

 

You must NOT come and stay if you are suffering any COVID symptoms or you or your family are quarantining.

Any stays affected by government imposed COVID travel restrictions will be refunded. (minus £10 admin fee)

DOGS

We have a dog and are happy to accommodate a well behaved dog and owners.

Just let us know at time of booking if you intend to bring a dog.

We would ask that they are kept off the furniture and you clean up after them.

The New Forest has cattle, donkeys, ponies and even pigs roaming free so please bare this in mind and keep your dog under control.

POOL

We have a heated swimming pool in our back garden, which is open mid May to October.

This is shared access with the host family. The pool is unsupervised and

does not have a fence around it so you cannot leave children

unattended in the pool area at any time. The depth is 1.25m.

Use of the pool is at your own risk.

THE GYM

We have a family gym in an outside annex with multi gym, treadmill and recumbent cycle.  You can use this whilst here, just let us know and please wipe down the equipment after use.

Children must be accompanied when in the gym.     

Use of the gym is at your own risk.

TOWELS & BEDDING

We provide bedding for the king, single and double sofa bed.

Please can you bring your own towels - don't forget your beach towels! 

CLEANING FEE

We currently charge a small cleaning fee of £25 regardless of length of stay.  

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